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Urgent Recall: Best Buy Recalls Nearly 1 Million Insignia Pressure Cookers Due to Burn Risks

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Urgent Product Recall: Best Buy Recalls Nearly 1 Million Insignia Pressure Cookers Due to Burn RisksBest Buy is issuing a recall for approximately 930,000 Insignia Multi-Function pressure cookers, sold between October 2017 and June 2023, due to potential burn risks. The US Consumer Product Safety Commission (CPSC) revealed that these pressure cookers have inaccurate volume markings, creating a risk for users to overfill them beyond their intended capacity. This overfilling may lead to the eruption of hot food and liquids when the pressure cooker is opened.

The defective pressure cookers were distributed in both the United States and Canada. In the US, Best Buy has received 17 complaints of burn injuries, some of which were severe second-degree burns, along with 31 reports of instances where food was forcefully ejected under pressure. Fortunately, there have been no reported injuries in Canada, according to the country's health department.

The CPSC advises consumers to check that the inner pot is not filled beyond two-thirds capacity when pressure cooking and ensure that the lid is fully locked before starting the pressure cooking process. Additionally, users should refrain from attempting to open a pressure cooker until the valve on the lid unlocks, indicating that the contents are no longer pressurized.

Best Buy, emphasizing customer safety, stated, "Nothing is more important to us than our customers’ safety." The company is proactively reaching out to customers who purchased the affected products to provide clear instructions on obtaining the necessary replacement parts. Concerned customers can contact Best Buy at 800-566-7498 for further assistance.

The recall specifically involves Insignia pressure cookers with model numbers NS-MC60SS8, NS-MC60SS9, or NS-MC80SS9, and inner pots with model numbers NS-MCRP6NS9 and NS-MCRP6SS9 (sold separately). Affected customers are urged to contact Best Buy promptly to receive a free replacement for the inner pot and a new valve that signals when the pot is securely locked and pressurized.

In conclusion, Best Buy's recall of nearly 1 million Insignia pressure cookers serves as a crucial response to potential burn risks associated with inaccurate volume markings. The US Consumer Product Safety Commission's findings revealed a significant concern regarding overfilling, leading to the eruption of hot contents when the pressure cooker is opened.

With 17 reported burn injuries, including severe cases, and 31 incidents of forcefully ejected food in the United States, the urgency of the recall is evident. Best Buy underscores its commitment to customer safety and is actively engaging with affected customers, providing clear instructions for obtaining free replacement parts, including a new valve signaling secure locking and pressurization.

Consumers are reminded to adhere to safety guidelines, including checking the inner pot's capacity, ensuring the lid is fully locked before pressure cooking, and refraining from opening the pressure cooker until the pressure is released. The recall, involving specific model numbers, emphasizes the importance of promptly contacting Best Buy for replacements to mitigate potential hazards.

In prioritizing customer well-being, Best Buy's proactive approach and cooperation with regulatory authorities underscore the importance of swift action when addressing product safety concerns. As consumers respond to the recall, this episode serves as a reminder of the essential partnership between manufacturers and customers in upholding product safety standards.

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